Frequently Asked Questions

Cozy Casa is a full-service design-build and general contracting firm based in Mississauga, Ontario. We plan, manage, and execute residential and commercial construction projects, including custom homes, renovations, additions, basements, and interior fit-outs.

We provide a comprehensive range of services, including:

• Custom home design and construction
• Home renovations and additions
• Luxury lifestyle basements
• Kitchen and bathroom renovations (where not in conflict with cabinetry-only trades)
• Interior design and space planning
• Commercial build-outs and renovations (retail, office, wellness, and other business spaces)
• General contracting and project management for residential and commercial projects

We primarily serve Mississauga, Brampton, Oakville, Toronto, the Greater Toronto Area, and surrounding municipalities. For projects outside these areas, we review feasibility on a case-by-case basis.

Yes. Cozy Casa operates as a licensed and insured contractor. We maintain appropriate municipal licences where required, carry liability insurance, and have coverage in place for workplace safety. Documentation can be provided upon request during the consultation or contract stage.

We handle a wide range of projects, including:

• Full-home and main-floor renovations
• Basement finishing and lifestyle basements (theatres, gyms, bars, saunas, guest suites, etc.)
• Additions and structural reconfiguration
• Custom homes and new builds
• Commercial tenant improvements and interior build-outs
• We are best suited for projects that require coordinated design, permitting, and construction management rather than small, one-off repairs.

We can do both.

Design-Build: Most clients choose a complete design-build approach where we handle concept design, drawings, finishes, and construction under one coordinated team.

Construction Only: If you already have drawings and permits from an architect or designer, we can provide construction and project management based on that approved set.

Yes. For projects that require permits (such as additions, structural work, legal basements, or major renovations), we coordinate with designers, engineers, and the municipality to obtain necessary approvals. We also schedule required inspections and manage any follow-up actions as part of the construction process.

While each project is unique, our general process includes:

• Initial conversation & site visit – We discuss your goals, timeline, and budget, and assess the existing space.
• Concept & preliminary scope – We outline a suggested scope of work and general budget range.
• Design & selections – Where applicable, we develop drawings, layouts, and finish selections with you.
• Detailed estimate & contract – We provide a written scope, pricing structure, and payment schedule.
• Permits & approvals – We coordinate with designers/engineers and the municipality as required.
• Construction phase – We manage trades, schedule, site safety, and quality control.
• Walk-through & finishing touches – We complete final details, deficiencies, and a closing walk-through.
• Throughout, we keep you informed with regular updates and clear communication.

Costs vary based on size, scope, existing conditions, and level of finishes. As a guideline, full-floor renovations, additions, and lifestyle basements are typically investment-grade projects, not minor cosmetic updates. After a site visit and discussion of your needs, we provide a tailored estimate so you understand the scope and budget before committing.

(If you later want, we can plug in example ranges once you’re comfortable displaying them publicly.)

Timelines depend on project type, complexity, and permitting:

• Cosmetic or smaller interior updates: often several weeks
• Full main-floor renovations or larger basements: usually several weeks to a few months
• Additions or custom homes: typically several months or more
• We provide a project-specific schedule once the scope and approvals are confirmed, and we communicate proactively about any changes.

We commonly work on defined-scope, fixed-price contracts once the design, drawings, and selections are settled. In some cases, especially where the scope is evolving or existing conditions are uncertain, a cost-plus or hybrid model may be appropriate. The pricing structure is always explained clearly in your estimate and contract.

Yes. We guide clients through layout decisions, fixtures, finishes, and materials with the support of our design partners and suppliers. Where needed, we can involve interior designers and showrooms to help you choose flooring, tiles, cabinetry, countertops, lighting, and other finishes that suit your style and budget.

Absolutely. If you already have an architect, engineer, or interior designer, we are happy to collaborate with them. Our role in that case is to provide construction expertise, practical feedback, and coordinated project management to bring their designs to life.

Yes, we do work in condominiums and managed properties, subject to building rules and approvals. We can coordinate with property management and follow required procedures for access, working hours, elevator bookings, and insurance documentation.

We stand behind our workmanship and provide a written warranty on our labour, in addition to manufacturer warranties on products and materials. Specific warranty terms depend on the type of project and will be outlined in your contract.

Payments are typically structured in stages tied to project milestones—for example: a deposit to secure scheduling, followed by progress payments as major stages are completed, and a final payment upon substantial completion. The exact schedule is clearly listed in your estimate and contract so there are no surprises.

You can be as involved as you are comfortable. Many clients prefer to be active in design and key decisions (layout, finishes, fixtures) and then rely on us to manage day-to-day site operations. We provide regular updates and ask for your input when important choices or changes arise.

You can get started by contacting us with a brief description of your project, your location, and your preferred timeline. We will schedule an initial conversation—and where appropriate, a site visit—to understand your goals and determine the best way to move forward with design, budgeting, and planning.